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mariaf25460290
Participant
December 5, 2017
Question

Unable to Export a certain PDF into Excel || Adobe ExportPDF.

  • December 5, 2017
  • 1 reply
  • 376 views

why cant I export a certain PDF-file to excel, when other PDF works fine to export? License is paid.

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1 reply

AnandSri
Legend
December 5, 2017

Hello mariaf25460290

As per the description above, you are not able to Export a PDF file into Excel file, Is that correct?

Please try to export the PDF file using the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password and check if it makes any difference.

What is the error message you get when you export the PDF file?

Is it possible to share a screenshot of the error or issue you get while exporting the PDF? To share the screenshot refer to How to share a document

As you mentioned that the issue is with one PDF file, is it possible to share the file with us? To share the file refer to How to share a document

You may also refer to unable to convert pdf to excel

For more troubleshooting, you may refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

Hope this helps and let us know how it goes.

Regards,

Anand Sri.