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gpggrego
Participant
April 8, 2014
Question

unable to export pdf files

  • April 8, 2014
  • 1 reply
  • 388 views

After subscribing and signing in, when I try to convert a pdf file to Word and click on :chose files from my computer" the software does not recognize any  pdf files on my computer.

gpggrego

    This topic has been closed for replies.

    1 reply

    Rave
    Rave
    Participating Frequently
    April 10, 2014

    Hi gpggrego,

    What is the default application for pdf files  on your computer set to?

    Try downloading any new test pdf from our website and check.

    G
    gpggregoAuthor
    Participant
    April 11, 2014

    Hi Rave,

    My default pdf application is Adobe Reader X. Actually I can export and covert individual pdf files easily using the tools menu, The only thing that does not work is the search for files from my documents. Not too important, but thanks for your help.

    gpggrego

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