Unable to renew my Adobe creative cloud subscription after it expired

Question

I subscribed for 6 liscences of Adobe creative cloud late November 2021. It expired in December and I am trying to renew the plan now, but it says I have no plan and I cannot buy a new plan. Please help!

Meenakshi Negi · Answer

Hello,

Thank you for reaching out and sorry for the delay in response.

We have checked that the subscription is active on your account now. If you experience any issues related to account or subscription renewal, please contact our billing team via the contact number provided on the following page: https://helpx.adobe.com/contact/phone.html.

Let us know if you need any help.

Thanks,

Meenakshi

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