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T
tsull06
Participant
April 6, 2015
Question

Unable to "Save As"..Help?

  • April 6, 2015
  • 1 reply
  • 288 views

I can not currently "save as" any new downloaded Adobe docs. I am using acrobat XI pro & did an update today which is when my problems started. I am using Windows8.1 & Firfox.Can anyone point me in the right direction?

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1 reply

S
Sara_Forsberg
Inspiring
April 6, 2015

Hi tsull06,

What happens when you try to Save As in Acrobat? Are you receiving an error? Or, is Save As grayed out (it shouldn't be).

Best,

Sara

T
tsull06Author
Participant
April 7, 2015

As you stated...grayed out & the "timer of death" going...

S
Sara_Forsberg
Inspiring
April 7, 2015

Hi Hi tsull06,

Well, that is no good! Please try Help > Repair Acrobat Installation to see if that clear things up.


If not, please let me know.


Best,

Sara

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