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Participant
Apr 6, 2015 11:14 PM UTC
Question

Unable to "Save As"..Help?

I can not currently "save as" any new downloaded Adobe docs. I am using acrobat XI pro & did an update today which is when my problems started. I am using Windows8.1 & Firfox.Can anyone point me in the right direction?

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4 replies

Inspiring
Apr 6, 2015 11:22 PM UTC

Hi tsull06,

What happens when you try to Save As in Acrobat? Are you receiving an error? Or, is Save As grayed out (it shouldn't be).

Best,

Sara

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tsull06Author
Participant
Apr 7, 2015 12:29 AM UTC

As you stated...grayed out & the "timer of death" going...

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Inspiring
Apr 7, 2015 12:31 AM UTC

Hi Hi tsull06,

Well, that is no good! Please try Help > Repair Acrobat Installation to see if that clear things up.


If not, please let me know.


Best,

Sara

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