Skip to main content
S
sarah_st_ewart
Participant
February 16, 2025
Question

Unable to save edits in Adobe Document Cloud?

  • February 16, 2025
  • 1 reply
  • 151 views

Users are reporting that when they open a PDF in document cloud and edit they are unable to save these edits and are receiving the error above.  Has anyone else had this issue and resolved?

 

Thanks

1 reply

AnandSri
Community Manager
AnandSriCommunity Manager
Community Manager
February 18, 2025

Hello,

 

I hope you're doing well, and we apologize for the delayed response and the trouble.

 

Is this issue happening with all PDFs or just one specific file?  Try switching to a different browser and see if the error persists. Clear your browser's cache and cookies, then try again.  For testing, try using a different network connection and check if the issue continues.  

If you have the Acrobat desktop app, try editing the file and saving it to see if that resolves the problem. See this for more details: https://adobe.ly/42ZXfpJ

 

Let us know how it goes.

Thanks,

Anand Sri.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices