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imprimatur-9MqOll
imprimatur-9MqOll
Participant
Dec 29, 2015 7:35 PM UTC
Question

Unable to save to document cloud.

When I try to do so, the following message appears:  "An error has occurred in trying to access this service."  Yes, I am signed in.

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    1 reply

    Anubha Goel
    Anubha Goel
    Participating Frequently
    Jan 4, 2016 7:05 PM UTC

    Hi Norm Grail,

    If you are using Reader DC, then please ensure that you are using the latest version i.e. Adobe Reader DC

    If you are using browser, then log out, clear the browser cache and then log back in.

    If this does not help, then please use a different browser to sign in to Document Cloud and save the file.

    Let me know how it goes.

    Regards,

    Anubha

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