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douglasb39478051
Participant
Oct 12, 2017 3:40 PM UTC
Question

Unable to send files using Adobe Send and Track.

clicking create link, get an "Error uploading files. Please try again." dialog box...fixes?

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1 reply

AnandSri
Legend
Oct 12, 2017 4:29 PM UTC

Hi Douglasb,

As per the description above, I can understand that you are facing issue while sending files via Adobe Send, Is that correct?

Please try to send the files from online account https://cloud.acrobat.com/send

  • If you are using the free desktop version of Reader, then please check you have the latest Reader installed, check for any pending updates from Help>Check for updates.
  • If you're using a browser, log out, clear the browser cache, and then log back in.
  • If possible, please delete any previous files which you sent earlier.

You may also refer to Adobe Send FAQ  Link: https://forums.adobe.com/docs/DOC-4472

Hope this helps, and keep us posted with the results.

Regards,

Anand Sri.

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