Unable to track sent PDFs

i have send and track and sending anyomously - it does not seem to track my pdf's sent .

I am sending pdf's to party A and then party A sends to party B will I know - I am sending anyomously ???

This topic has been closed for replies.

Correct answer Meenakshi Negi

Hi smartart2,

If you send a PDF to Party A using Send & Track, you will be able to track when the file is previewed and downloaded by Party A.

However, if Party A sends that file to Party B, you will not be able to track that.

Please refer this help document for more information on the working of Adobe Send & Track: Using Adobe Send & Track

Let us know if you have any questions or need any help.

Regards,

Meenakshi

Correct answer

Community Manager