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danielem20375534
Participant
August 8, 2017
Question

Unable to use services

  • August 8, 2017
  • 1 reply
  • 253 views

J'ai payé mon abonnement par ecarte bancaire débité de mon compte et je n'ai pas accès au produit

This topic has been closed for replies.

1 reply

Adorobat
Adorobat
Participating Frequently
August 8, 2017

Hi Danielem,

As i was able to understand from the issue description mentioned above, you have paid for your subscription but unable to use the services, is that correct?

On checking the details for your account, you have subscribed to Adobe Export PDF which is currently in suspended state.

You might need to update your payment information using this link: Change or update your credit card and billing information in your Adobe ID account.

Thanks,

Shivam

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