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K
Kimberly98A2
Participant
October 8, 2020
Question

Unauthorized charge

  • October 8, 2020
  • 1 reply
  • 349 views

Hello - I got charged on 9/24 $23.88.  I did not authorize this charge.  Can you please reverse and cancel any auto renewal feature in your system?

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
October 8, 2020

Hi Kimberly,

Thank you for reaching out.

I have checked your account. The service has canceled and a refund initiated by the team.
You will receive the amount in the next 5-6 working business days.

I hope the information helps.
Let us know if you need any help.

Thanks,
Meenakshi

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