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risak7743058
Participant
June 5, 2019
Answered

unexpected error in Adobe Sign

I started a trial of Adobe Sign, filled out all the info in a PDF and tried to save.  I get this error.  I cannot leave the page or I lose all my work.  Can anyone help?

I am using Chrome.

Thanks so much

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    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    June 11, 2019

    Hey Risak,

    Sorry for not being able to get in touch with you on time. Hoping that you have managed to pass this error by now? It might be a temporary error occurred while sending the document.

    If working on Document Cloud, then you can login on Adobe Document Cloud  using a different web browser.

    Let us know if you are still experiencing the same issue with multiple PDFs.

    Thanks,

    Akanchha

    View reply

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    June 11, 2019

    Hey Risak,

    Sorry for not being able to get in touch with you on time. Hoping that you have managed to pass this error by now? It might be a temporary error occurred while sending the document.

    If working on Document Cloud, then you can login on Adobe Document Cloud  using a different web browser.

    Let us know if you are still experiencing the same issue with multiple PDFs.

    Thanks,

    Akanchha

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