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Becky38774118515d
Participant
July 23, 2024
Question

Unfortunately, we were not able to save your edits error message

  • July 23, 2024
  • 2 replies
  • 300 views

I have been trying to save and send a template through Adobe Sign for over a month and continue to get an error message that reads: "Unfortunately, we were not able to save your edits." I have redone the form 4 times now and tried several different methods to get the form to work, but with no luck. Any ideas?

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2 replies

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Christopher224289344qtu
Participating Frequently
July 29, 2024

Did you ever find a solution to this? We've been running into the same error.  

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
July 24, 2024

Hi Becky38774118515d,

 

Thank you for reaching out, and sorry about the trouble caused.

 

Could you please confirm how you are trying to send the template? It would be helpful if you could share the screenshots of the window where you are trying to save the template.

Share the screenshot of the error message you get.

Are you using the desktop application or the web application?

Did the issue occur with all the documents you tried to send for signature or this particular one?

 

Thanks,

Meenakshi

 

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