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Jack Reeder
Participant
February 3, 2014
Question

Unknown error on file conversion

  • February 3, 2014
  • 1 reply
  • 444 views

New to Acrobat Plus today. Not impressed. I have the correct system requirements. First .pdf to .ppt conversion yielded "An unknown error occurred." Dead. What now?

Also, is THIS what Adobe calls customer service? I'm sure it saves them lots of money.

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1 reply

Adobe Employee
Jyh-Jiun Liou
Adobe Employee
February 3, 2014

Jack,

Please breifly describe your steps to do the conversion. Could you convert a pdf to word or excel?

Jyh-Jiun Liou

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