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April 24, 2014
Question

Update fail for Adobe AIR

  • April 24, 2014
  • 1 reply
  • 498 views

Update popup states "Acrobat.com cannot continue until you update Adobe AIR." When update fails - 3 times in a row - the update popup box cannot be closed.

Any fix?

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1 reply

pwillener
Legend
April 24, 2014

Are you using the Acrobat.com desktop application?  This is no longer supported; you should uninstall it, and use the Adobe Reader tools for this.

If your issue is different, please explain.  Also tell us your operating system.

Regarding Adobe AIR, I suggest you uninstall it, then reinstall from http://get.adobe.com/air/

April 24, 2014

Thanks. When I updated to Adobe Reader 9 I didn't realized I'd have to manually remove the Acrobat.com desktop app. I've corrected that and we'll wait and see if that annoying popup comes back.