Skip to main content
S
stacieh35
Participant
January 24, 2013
Question

Upgrade

  • January 24, 2013
  • 1 reply
  • 696 views

I have an Acrobat.com account, which I use to convert files to PDF.  Today when I went to convert a file, a box came up saying I had to upgrade my account, yet there is space to click and upgrade, just a box to create a new account.  How do I upgrade, yet keep my same account?

    This topic has been closed for replies.

    1 reply

    dave_m_k
    dave_m_k
    Legend
    January 29, 2013

    Hi there!

    Thanks for calling our attention to this.  This is actually a bug we're set to fix with an update to our system later this week.

    If you need to create PDF files, I suggest you check out our CreatePDF service: http://createpdf.acrobat.com

    Let us know if you have any questions.

    -David

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices