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Participant
Jan 31, 2015 2:46 PM UTC
Question

Uploaded files are not visible

I have uploaded numerous mp4 tutorial files I use on a regular basis, and they are not visible (I did not hide files).  They were not visible at all after their upload.  I initially thought there was an error were issue with the upload, but when I went to upload a single file once that is complete I was told in a dialog box is a duplicate file name.  The duplicate file is visible; however, the original upload file is not.

Thank you for your assistance.

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7 replies

pwillener
Legend
Feb 1, 2015 4:27 AM UTC

Uploaded to where?

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Participant
Feb 1, 2015 5:08 AM UTC

‌The files were uploaded to the acrobat.com cloud. They are still not visible there.

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pwillener
Legend
Feb 1, 2015 6:55 AM UTC

Where exactly did you upload them to: https://cloud.acrobat.com/files ?

How did you upload them: directly at the website, or using Adobe Reader?  If the latter, what version; on what platform?

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