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Participant
January 31, 2015
Question

Uploaded files are not visible

  • January 31, 2015
  • 1 reply
  • 457 views

I have uploaded numerous mp4 tutorial files I use on a regular basis, and they are not visible (I did not hide files).  They were not visible at all after their upload.  I initially thought there was an error were issue with the upload, but when I went to upload a single file once that is complete I was told in a dialog box is a duplicate file name.  The duplicate file is visible; however, the original upload file is not.

Thank you for your assistance.

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1 reply

pwillener
Legend
February 1, 2015

Uploaded to where?

Participant
February 1, 2015

‌The files were uploaded to the acrobat.com cloud. They are still not visible there.

pwillener
Legend
February 1, 2015

Where exactly did you upload them to: https://cloud.acrobat.com/files ?

How did you upload them: directly at the website, or using Adobe Reader?  If the latter, what version; on what platform?