Using Acrobat 11.0.10 Win7 64 bit - cannot convert PDF to word, message states "an error occurred while trying to access the service", worked 2 days ago, please advise

Also get an error trying to log out of ExportPDF. I know this issue has been ongoing since last year. Does anyone have a verified solution? Thanks.

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Inspiring

Hi jamess8859203,

We have seen this particular error when signing in from Adobe Reader. Are you able to log in via the web interface at https://cloud.acrobat.com?

Best,

Sara

A

Anonymous

I couldn't earlier, but I can now.

Inspiring

That is great news! Computers can be so fickle.

Have a great day,

Sara

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