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A
Anonymous
February 18, 2015
質問

Using Acrobat 11.0.10 Win7 64 bit - cannot convert PDF to word, message states "an error occurred while trying to access the service", worked 2 days ago, please advise

  • February 18, 2015
  • 返信数 1.
  • 341 ビュー

Also get an error trying to log out of ExportPDF. I know this issue has been ongoing since last year. Does anyone have a verified solution? Thanks.

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    返信数 1

    S
    Sara_Forsberg
    Inspiring
    February 18, 2015

    Hi jamess8859203,

    We have seen this particular error when signing in from Adobe Reader. Are you able to log in via the web interface at https://cloud.acrobat.com?

    Best,

    Sara

    A
    Anonymous
    February 18, 2015

    I couldn't earlier, but I can now.

    S
    Sara_Forsberg
    Inspiring
    February 18, 2015

    That is great news! Computers can be so fickle.

    Have a great day,

    Sara

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