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susanb81422512
susanb81422512
Participant
November 15, 2015
Question

Using Export PDF, I converted a scanned document to Word, but it's full of random formatting and font elements that I can't seem to fix using Word editing tools. The Chat agent informed me that it is a "basic service" and if the output document is n

  • November 15, 2015
  • 6 replies
  • 626 views

The Chat agent informed me that it is a "basic service" and if the output document is not "up to the mark" there is nothing to be done.  Needless to say, it would be nice if they would put this disclaimer up front BEFORE you purchase, and I won't be buying or recommending any Adobe products after this.  But before I retype the document I wondered if anyone has any insight into how to fix this?

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6 replies

AadeshSingh
AadeshSingh
Participating Frequently
November 16, 2015

Hi susanb81422512,

Scanned documents are very different from the one created in the application itself as they are like an image.

Please try to use Adobe Export PDF service online https://cloud.acrobat.com/exportpdf & check of you get the same result.

Regards,
Aadesh

susanb81422512
susanb81422512Author
Participant
November 18, 2015

Thanks, Aadesh.  The method I originally used is the one you suggest above.

AadeshSingh
AadeshSingh
Participating Frequently
November 18, 2015

Hi susanb81422512,

Are you still getting the same result?

Regards,

Aadesh

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