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shawndaddy
Participant
December 19, 2014
Question

Using Export PDF I keep getting a message that says the file is taking to long to convert

  • December 19, 2014
  • 1 reply
  • 300 views

I keep getting a message that says the file is taking to long to convert and then it just stops the conversion process. What could be causing this?

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1 reply

S
Sara_Forsberg
Inspiring
December 19, 2014

Hi shawndaddy,


There is a file-size limit of 100 MB for upload to ExportPDF, but even smaller files can take a long time to convert if they're complex (large number of pages, many fonts, and so on). If you're only having trouble converting the one file, it could be that the file is too complex for ExportPDF to process completely before timing out.

If the PDF wasn't created from a scanned document, you can simplify the conversion process by disabling OCR, as described in this document: How to disable Optical Character Recognition (O... | Adobe Community

Please let us know how it goes.


Best,

Sara

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