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gisely_0969
Participant
May 28, 2025
Question

USO DE PLANO CONTRATADO

  • May 28, 2025
  • 1 reply
  • 216 views

NÃO

    1 reply

    G
    gisely_0969Author
    Participant
    May 28, 2025

    NAO CONSIGO USAR PLANO CONTRATADO...COMPREI PLANO MENSAL, NAO CONSIGO USR IA ASSISTENT, SEMPRE QUE VOU USAR, DIZ Q NAO TENHO PLANO. 

     

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    May 29, 2025

    Hi gisely_0969,

     

    Thank you for reaching out, and sorry about the trouble.

     

    Please let us know the Adobe plan that you purchased. We checked your account using the email address used for community login. There is no active subscription listed under that account. 

    If you could share more information on the plan you bought, we'll be able to check it. If you use any alternate email address for the plan, please share it privately. You may send a private message using the envelope icon at the top right corner of this community page.

     

    Feel free to let us know if you need any help.

     

    Thanks,

    Meenakshi

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