UTSA is a "tax exempt" state university and we are being charged tax. How do we get credited for the tax already charged and prevent this in the future? Thank you

Hi Veronica,

You need to contact Adobe Support & provide the tax
exempt certificate to make the account Tax exempted as per the eligilibility.

You can contact Adobe Support via http://adobe.ly/yxj0t6 .

Regards

Rajshree

Hi vmarkland,

We are sorry for the inconvenience.

We will check this and will contact you as soon as possible. Please provide me the contact details using the private message option.

~Ajlan Huda.