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abbyj81586203
abbyj81586203
Participant
April 13, 2015
Answered

Viewed files are not syncing since update

  • April 13, 2015
  • 1 reply
  • 426 views

Since the update my viewed are not syncing on my devices only one or two show up on other devices.  This is quite inconvenient and unreliable as I cannot access all my viewed files on my tablet at will.  The files show in cloud, but not on my tablet. Help!

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Correct answer Sara_Forsberg

Hi abbyj81586203,

First, please make sure that Mobile Link is turned on for those devices. Then, it may be necessary to sign out/sign back in to the app. For more information about Mobile Link, please see this page: Get your PDFs, wherever you are | Adobe Mobile Link.

Best,

Sara

1 reply

S
Community Manager
Sara_ForsbergCommunity ManagerCorrect answer
Community Manager
April 13, 2015

Hi abbyj81586203,

First, please make sure that Mobile Link is turned on for those devices. Then, it may be necessary to sign out/sign back in to the app. For more information about Mobile Link, please see this page: Get your PDFs, wherever you are | Adobe Mobile Link.

Best,

Sara

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