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abbyj81586203
Participant
April 13, 2015
Answered

Viewed files are not syncing since update

  • April 13, 2015
  • 1 reply
  • 429 views

Since the update my viewed are not syncing on my devices only one or two show up on other devices.  This is quite inconvenient and unreliable as I cannot access all my viewed files on my tablet at will.  The files show in cloud, but not on my tablet. Help!

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Correct answer Sara_Forsberg

Hi abbyj81586203,

First, please make sure that Mobile Link is turned on for those devices. Then, it may be necessary to sign out/sign back in to the app. For more information about Mobile Link, please see this page: Get your PDFs, wherever you are | Adobe Mobile Link.

Best,

Sara

1 reply

Sara_ForsbergCorrect answer
Inspiring
April 13, 2015

Hi abbyj81586203,

First, please make sure that Mobile Link is turned on for those devices. Then, it may be necessary to sign out/sign back in to the app. For more information about Mobile Link, please see this page: Get your PDFs, wherever you are | Adobe Mobile Link.

Best,

Sara