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Bill NYC
Inspiring
Nov 12, 2012 9:22 PM UTC
Answered

Virus Detected (403), Your file could not be uploaded because it contains a virus.

From a Windows 7 Ultimate PC I tried to upload a PDF portfolio containing 35 PDFs. The upload failed with the message "Virus Detected (403), Your file could not be uploaded because it contains a virus."

It is highly unlikely that this PDF portfolio or its 35 PDFs contain a virus. It passed a scan by Microsoft Security Essentials. Any suggestions?

Bill

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Bill NYCCorrect answer
Inspiring
Dec 15, 2012 2:38 PM UTC

Hi Bill,

Sorry for not seeing this earlier.  Are you still receiving errors/warnings when uploading files to Acrobat.com?

-David


I just uploaded two similar PDF files without a problem. - Bill

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8 replies

mariom17401328
mariom17401328
Participant
Nov 30, 2016 4:05 AM UTC

Yeah I'm experiencing the same problem with a pdf file but, my norton virus scan reports no threats. I also used Jotti's malware scan and got 0/19 different av sw detection's. the pdf is the 2nd edition of a book, I have the 1st edition of the same book already uploaded in my dc. Any suggestions?

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Test Screen Name
Legend
Nov 13, 2012 11:39 PM UTC

The virus scan is likely being done by the web site to which you are uploading. What is that?

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Bill NYCAuthor
Inspiring
Nov 14, 2012 2:34 AM UTC

I signed in to Acrobat.com, under Files I clicked the Upload File icon, I selected one PDF file in a local PC folder, and after the Uploading process I receive the same error message about a virus. - Bill

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Dave Merchant
Legend
Nov 14, 2012 7:51 AM UTC

[ moved to the Acrobat.com forum ]

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