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Participant
May 10, 2022
Question

Wann bekomme ich meine Rückerstattung?

  • May 10, 2022
  • 1 reply
  • 413 views

Hatte vor ein paar Wochen noch rechzeitig in den 14 Tagen mein Abonnement gekünidgt, daraufhin kam die Nahricht, dass die nächsten 30 Tage kostenlos sind, also mir erstattet werden. Dennoch habe ich bisher kein Geld erhalten. Wann bekomme ich die Rückerstattung? Erst nach den 30 Tagen?

 

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1 reply

Harsh Vardhan Pareek
Participating Frequently
May 19, 2022

Hi @Kilian Dull 

 

Hope you are doing well. 

As we can check the plan is currently active, are you sure you have cancelled it within 14 days. kindly check if you have some other email. You can check you subscription status by following this help document:

https://helpx.adobe.com/in/manage-account.html

 

Let us know if that helps.

 

Thanks,

Harsh

 

 

Participant
May 19, 2022
I´M absolutely sure, that I canceled my subscription within the 14 days.
And I got the offer to use Adobe 30 days for FREE. And it wasn´t.

Best regards
Kilian Dull

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