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robertt74317416
robertt74317416
Participant
April 28, 2015
Question

want a reimbursement for the services i did not use

  • April 28, 2015
  • 1 reply
  • 607 views

I was under the impression i had canceled my services because i had only needed it for my time at school. but then i was recently charged and i have not been using this scanning service anymore and only wanted to be charged the one time i had already been charged when i was actually using the services

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1 reply

S
Community Manager
Sara_ForsbergCommunity Manager
Community Manager
April 29, 2015

Hi robertt,

Are you referring to your ExportPDF subscription? If so, you can cancel it by following the instructions here: Cancel your membership or subscription | Acrobat, Acrobat.com online services.

If you'd like, I can also take care of it for you. Please just verify that that is the service you're wanting to cancel.


Best,

Sara

robertt74317416
robertt74317416Author
Participant
April 29, 2015

Yes I am. And yes I would it canceled and to be reimbursed the money I was charged because I have not been using this for about a year now. Please and thank you

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