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ptay4785
Participant
June 16, 2017
Question

Want to cancel Export PDF as purchased PDF Pack.

  • June 16, 2017
  • 1 reply
  • 384 views

i recently purchased PDF export at £14.16 per year and then PDF convert (Pack)  at £6.22 per month which indicated I could get a refund for the £14.16.  How do i get the refund?

    This topic has been closed for replies.

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    June 18, 2017

    Hi Ptay4785,

    As shared above, that you have subscribed for both Export PDF and PDF Pack so definitely yes you can get the Export PDF canceled as its service is already included in PDF Pack.

    As its billing concerned so it would be taken care by our billing support team via chat support.

    You may initiate chat support contact-bumper

    Let us know if there is any trouble getting help.

    Regards,

    Akanchha

    P
    ptay4785Author
    Participant
    June 19, 2017

    Hi thanks for your response.  I contacted Adobe regarding this and they advised they couldn't give me the credit as I would need to go back to Google play.  I contacted Google play and they wouldn't give me a credit either so gave up and cancelled the monthly prescription for the pack. Regards Paul

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