we just paid with CC $ 23.88 still we need to use the PDF conversion

Hi Robbiec40417313,

As mentioned above, we have checked your account and found a subscription for Adobe Export PDF.

The order has not been completed yet, its still in the pending status.

Would request you to contact to customer care contact-bumper , our billing team will go ahead and help you with the order confirmation.

Let us know if you still experience any trouble in the activation of subscription.

Regards,

Akanchha