we use "cloud.acrobat.com/convertpdf" and it is impossible for few days to convert in pdf ". This is the error message : Failed to convert. Thanks to help us

Hi Mistaka,

Please let me know the exact workflow you are following when you get this error.

Are you trying to access the service via a web browser or via Adobe Reader? If you're using a browser, please clear the cache, and try again, or try a different browser (see System requirements | Acrobat.com

or a list of supported browsers). If you're using Reader, choose Help > Check for Updates to make sure that you're using the latest version of Reader. You should have Reader 11.0.09.

Regards,

Florence