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keikotsunami
Participant
October 27, 2014
Answered

What causes a conversion failure?

  • October 27, 2014
  • 1 reply
  • 551 views

I scanned document (table + header)  to a pdf to convert to an xlsx file. However, I get an error message," Conversion Failure. The file has not been processed. An error has occurred which stopped the processing of the pdf"

Is there a way to scan & get the pdf processed?

Thanks

KeikoTsunami

This topic has been closed for replies.
Correct answer

Hi keikotsunami,

I checked your account,your Export PDF subscription is not confirmed yet at our end.

Once it gets confirmed you will be able to use it hassle free.

Regards,

Florence

1 reply

Correct answer
October 28, 2014

Hi keikotsunami,

I checked your account,your Export PDF subscription is not confirmed yet at our end.

Once it gets confirmed you will be able to use it hassle free.

Regards,

Florence