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Participant
July 15, 2014
Question

What do I do when I keep getting an error message when converting a PDF to Word?

  • July 15, 2014
  • 2 replies
  • 349 views

"an error occurred while trying to access the service"

    This topic has been closed for replies.

    2 replies

    MadIceTea
    Participating Frequently
    July 15, 2014

    Can I have more details?

    It would help me solve this problem.

    -Alex

    Inspiring
    July 15, 2014

    Hi supplies123,

    Are you trying to convert from within Reader? If so, please make sure that you have the most current version of Reader by choosing Help > Check for Updates. Install any available updates--the most current version, 11.0.07, alleviates some of these sign-in errors.

    Please let us know how it goes.


    Best,

    Sara