Skip to main content
gina1943
gina1943
Participant
November 10, 2014
Question

What exactly did I buy from Adobe?

  • November 10, 2014
  • 1 reply
  • 418 views

I purchased software from Adobe on 10/17. I entered all my contact information and then was told the ordering system was down and they would process within 24 hours. I needed the software THEN since I had to distribute my book the next day. Now, in the midst of a lot of stuff going on in my life, I have forgotten exactly what I ordered. Is there a way to find out?

    This topic has been closed for replies.

    1 reply

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    November 10, 2014

    Hi gina1943,

    I know how that goes! I checked your account; you purchased a subscription to Acrobat Pro on October 17. You can download Acrobat from this page: https://cloud.acrobat.com/acrobat. After you've downloaded it, install it, and then sign in with your Adobe ID and password. See this document for more information: Acrobat XI Subscription | Download and install - Adobe

    Best,

    Sara

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices