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December 13, 2014
Question

What happened to my files?

  • December 13, 2014
  • 2 replies
  • 409 views

It's been ages since I've logged in.. Now that I do, all my files are gone.. What happened?

    This topic has been closed for replies.

    2 replies

    Inspiring
    December 15, 2014

    Hi tobyjenkins,

    Is it possible that you used to have an older Acrobat.com (Workspaces) account, and are now logging in to the new Acrobat.com account?

    Please try logging in to Sign in | Acrobat.com - Workspaces and see if your files are there. Note, however, that Workspaces is retiring soon, and you'll want to download your files if you find them there. Please see FAQ: Adobe Workspaces is being retired | Adobe Community for more information.

    Please let us know if you're able to find your files.

    Best,

    Sara

    December 15, 2014

    Hi tobyjenkins,

    Which Adobe service you are using? I can't find a subscription for you under the email address you use here in the forums.

    Is this Adobe SendNow or something else?

    Regards,

    Florence