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Participant
Feb 25, 2015 8:37 PM UTC
Answered

what is my serial number?

how can I find out what my account serial number is?

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    Sara_ForsbergCorrect answer
    Inspiring
    Feb 26, 2015 6:57 PM UTC

    Hi missmaritzasalgado,

    I've checked your account: I don't see any products on your account that require a serial number (you have an Adobe PDF Pack subscription and an ExportPDF subscription).

    Are you able to log in to your subscription at https://cloud.acrobat.com/ using your Adobe ID and password?

    Best,

    Sara

    3 replies

    Sara_ForsbergCorrect answer
    Inspiring
    Feb 26, 2015 6:57 PM UTC

    Hi missmaritzasalgado,

    I've checked your account: I don't see any products on your account that require a serial number (you have an Adobe PDF Pack subscription and an ExportPDF subscription).

    Are you able to log in to your subscription at https://cloud.acrobat.com/ using your Adobe ID and password?

    Best,

    Sara

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    Participant
    Feb 26, 2015 8:01 PM UTC

    Sara,

    Thank you for the email but I resolved the issue I was having.

    Sent from my iPhone

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    Legend
    Feb 25, 2015 10:42 PM UTC

    You probably don't have a serial number. What product have you purchased? Subscription or permanent license?

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