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M
missmaritzasalgado
Participant
February 25, 2015
Answered

what is my serial number?

  • February 25, 2015
  • 2 replies
  • 934 views

how can I find out what my account serial number is?

    This topic has been closed for replies.
    Correct answer Sara_Forsberg

    Hi missmaritzasalgado,

    I've checked your account: I don't see any products on your account that require a serial number (you have an Adobe PDF Pack subscription and an ExportPDF subscription).

    Are you able to log in to your subscription at https://cloud.acrobat.com/ using your Adobe ID and password?

    Best,

    Sara

    2 replies

    S
    Sara_ForsbergCorrect answer
    Inspiring
    February 26, 2015

    Hi missmaritzasalgado,

    I've checked your account: I don't see any products on your account that require a serial number (you have an Adobe PDF Pack subscription and an ExportPDF subscription).

    Are you able to log in to your subscription at https://cloud.acrobat.com/ using your Adobe ID and password?

    Best,

    Sara

    M
    missmaritzasalgadoAuthor
    Participant
    February 26, 2015

    Sara,

    Thank you for the email but I resolved the issue I was having.

    Sent from my iPhone

    T
    Test Screen Name
    Legend
    February 25, 2015

    You probably don't have a serial number. What product have you purchased? Subscription or permanent license?

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