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Bavmanishere
Bavmanishere
Participant
April 22, 2015
Answered

What types of files can I save in Document Cloud?

Can you store other formats other than pdf of the document cloud?

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    AadeshSingh
    AadeshSinghCorrect answer
    Participating Frequently
    April 22, 2015

    Hi Bavmanishere,

    Yes, you can store files of any formats over the document cloud. It acts like other cloud storage services.

    In case if you have further query please let us know. We will be happy to help you.

    Regards,

    Aadesh

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    5 replies

    AadeshSingh
    AadeshSinghCorrect answer
    Participating Frequently
    April 22, 2015

    Hi Bavmanishere,

    Yes, you can store files of any formats over the document cloud. It acts like other cloud storage services.

    In case if you have further query please let us know. We will be happy to help you.

    Regards,

    Aadesh

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    Cliff0D44
    Participating Frequently
    May 16, 2022

    Hi Aadesh, can you help me with an Adobe Portfolio file issue? I created a robust portfolio document collection using MacBook with both embedded pdf files and webpages in folders, but after two years of being able to view these files on my iPhone and iPad, suddenly the embedded files are no longer available using my mobile devices to view them. All devices are signed into document cloud, and I have a Pro subscription for all devices. Any idea why this is happening?

    Thank you!!

    cliff

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    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    May 17, 2022

    Hi Cliff,

     

    Thank you for reaching out.

     

    As mentioned above, you are not able to open the PDF portfolio on your iOS devices which are accessible before on the same device. Is that correct?

    Could you please confirm the application you are using to open the Portfolio?

    Please share the error message if you receive any.

    Did you check if you can access those files on your Macbook without any issues? 

    It would be helpful if you can share a screenshot or a video of what is happening.

     

    Thanks,

    Meenakshi

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