Skip to main content
May 22, 2016
Question

When Can I use export PDFs after paying

  • May 22, 2016
  • 1 reply
  • 396 views

I paid just now export PDFs on my iPad. But when I try to use it, it still shows payment page.

When can I start to use?

    This topic has been closed for replies.

    1 reply

    Meenakshi_Negi
    Legend
    May 22, 2016

    Hi songk6200061

    Please check in your Adobe account. Please Sign in - Adobe ID here with your Adobe ID.

    Choose Plans & Products > View all > Products > View your products and check if it is listed on your products.

    You can also try converting PDF online here: https://cloud.acrobat.com/exportpdf

    If you are able to convert PDF online, try to sign out from the application and then sign in again. Then try to convert PDF.

    Let us know if you experience any issue.

    Regards,

    Meenakshi