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fabiangs
Participant
Nov 18, 2014 9:35 PM UTC
Question

when I am open file with adobe Pro and reader the resolution in my computer failing, change the resolution from 1920x1200 to 800x600. my video card is nvidia quadro 2000. w7 & 32 bits

when I am open file with adobe Pro and reader the resolution in my computer failing, change the resolution from 1920x1200 to 800x600. my video card is nvidia quadro 2000. w7 & 32 bits

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    3 replies

    Sara_Forsberg
    Inspiring
    Nov 18, 2014 10:09 PM UTC

    Hi fabiangs,

    I'm not sure that I follow. Are you saying that when you open a PDF file in Acrobat or Reader, that the display resolution changes automatically on your system?

    What version of Acrobat/Reader are you using? Do you see this same issue in other files/applications?

    I look forward to hearing back from you.

    Best,

    Sara

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    fabiangsAuthor
    Participant
    Nov 18, 2014 10:16 PM UTC

    Hi Sara;

    Is correct, the display resolution changes automatically in my system.

    I´m using Adobe Reader XI and Adobe Acrobat Pro 9.

    I have tried with others files and applications and my system doesn´t has a change in the display resolution.

    Regards.

    Fab.

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    Sara_Forsberg
    Inspiring
    Nov 18, 2014 11:29 PM UTC

    Hi Fab,

    Do you have the most current version display driver for your nvidia card? And, are you using the most current versions of Acrobat and Reader (choose Help > Check for Updates).

    Best,

    Sara

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