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fabiangs
Participant
November 18, 2014
Question

when I am open file with adobe Pro and reader the resolution in my computer failing, change the resolution from 1920x1200 to 800x600. my video card is nvidia quadro 2000. w7 & 32 bits

  • November 18, 2014
  • 1 reply
  • 652 views

when I am open file with adobe Pro and reader the resolution in my computer failing, change the resolution from 1920x1200 to 800x600. my video card is nvidia quadro 2000. w7 & 32 bits

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    1 reply

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    November 18, 2014

    Hi fabiangs,

    I'm not sure that I follow. Are you saying that when you open a PDF file in Acrobat or Reader, that the display resolution changes automatically on your system?

    What version of Acrobat/Reader are you using? Do you see this same issue in other files/applications?

    I look forward to hearing back from you.

    Best,

    Sara

    F
    fabiangsAuthor
    Participant
    November 18, 2014

    Hi Sara;

    Is correct, the display resolution changes automatically in my system.

    I´m using Adobe Reader XI and Adobe Acrobat Pro 9.

    I have tried with others files and applications and my system doesn´t has a change in the display resolution.

    Regards.

    Fab.

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    November 18, 2014

    Hi Fab,

    Do you have the most current version display driver for your nvidia card? And, are you using the most current versions of Acrobat and Reader (choose Help > Check for Updates).

    Best,

    Sara

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