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When I go to save changes to my PDF, the Save Box is coming up empty. So I can't save and then close my files!
When I go to save my PDF, the Save As box comes up empty, so I can't save and then close my files! Help!!
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Hello Janicep,
We apologize for the inconvinience caused, as per the description above, you are getting a blank box while saving the PDF file, Is that correct?
Please navigate to preferences of Acrobat/Reader from Edit>Preferences>General and uncheck(deselect) these two following options:
- Show online storage when opening files.
- Show online storage when saving files.
If the issue persists, please share the following details:
- Is it Acrobat or Reader installed, check from Help>About Adobe Acrobat/Reader.
- Is it a Mac or Windows machine?
Hope this helps, and let us know how it goes.
Regards,
Anand Sri.
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