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Participant
Mar 1, 2015 6:22 PM UTC
Question

When I try to convert I get a message that an error occured when I am trying to convert

Pls help- When I try to convert I get a message that an error occured when I am trying to convert

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    3 replies

    Participant
    Mar 2, 2015 3:47 AM UTC

    I am experiencing the same problem

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    RahulTyagi_
    Participating Frequently
    Mar 3, 2015 6:47 AM UTC

    Hi Richard Francis,

    I would like to know whether you are using Acrobat software or Adobe's 'Acrobat.com' Online service?


    Assuming that you are using Acrobat online service since you have posted in this section.

    I would recommend you to try converting again using a different browser after clearing the Entire history including Cache and Cookies.


    Regards,

    Rahul


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    RahulTyagi_
    Participating Frequently
    Mar 2, 2015 3:14 AM UTC

    Hi Edward Goldberg,

    I would like to know whether you are using Acrobat software or Adobe's 'Acrobat.com' Online service?

    Regards,

    Rahul Tyagi

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