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February 5, 2015
Answered

When I try to log in to my account, I receive the message "a network error occurred while attempting to sign in". How do I correct this?

  • February 5, 2015
  • 1 reply
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When I try to log in to my account, I receive the message "a network error occurred while attempting to sign in".  How do I correct this?

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    Correct answer Sara_Forsberg

    Hi Mark,

    Are you trying to log in via Adobe Reader? If so, what happens when you log in via the web interface at https://cloud.acrobat.com?

    (We've had reports of this error occurring in the latest version of Reader.)


    Best,

    Sara

    1 reply

    Sara_ForsbergCorrect answer
    Inspiring
    February 5, 2015

    Hi Mark,

    Are you trying to log in via Adobe Reader? If so, what happens when you log in via the web interface at https://cloud.acrobat.com?

    (We've had reports of this error occurring in the latest version of Reader.)


    Best,

    Sara