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mikef45199794
Participant
February 7, 2017
Question

When I try to use Fill and Sign it says retreiving information on the right hand side and won't let me sign anything.

  • February 7, 2017
  • 1 reply
  • 458 views

Fill and sign not working...only says retrieving information on the right hand side.

This topic has been closed for replies.

1 reply

J
Community Manager
Josh_CoreyCommunity Manager
Community Manager
February 9, 2017

Where are you using Fill & Sign?  In the web (Adobe Document Cloud https://cloud.acrobat.com), in Adobe Reader or Acrobat DC, or in an iOS device/app?  Also what Operating system and version are you using?  If it was in the web which browser and version?

Try restarting whichever application you were using Fill & Sign in and make sure the internet connection is working when opening Fill & Sign.  With a bit more information we should be able to help.

Thanks,

Josh

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