When I use Fill & Sign on the document and select it from Export PDF, all I get is a blank page to fill and sign.The saved document does not appear.

7 replies
1837 views
Translate

I use Fill and Sign to fill out part of a document I use and save it to my desktop and to the cloud. When I want to complete filling out the document and select it from Fill & Save in my Adobe Export app, all I get is a blank page. Doesn't matter whether I open it from my desktop for the cloud. How do I open my form to complete filling it out?

ExportPDF

This topic is closed to new replies. Start a new post to keep the conversation going.

AkanchhaS8194121

Legend

Hi Geraldc,

Does this happen with all the files or only one file?

You may try closing the application and check again . And if that doesn't help then restart the machine and try.

Also, try online via- https://cloud.acrobat.com/fillsign and see if the same thing happens.

Regards,

Akanchha

Translate

G

geraldc11934123Author

Participant

Thanks for taking the time to offer your help. I tried the things you suggested but I still couldn't get the app to bring up the document I had created. I messed around with items I had saved to Adobe Cloud and actually found the document I was looking for, by trial and error, and it was labeled differently than I had saved it. Very unintuitive.

Jerry

Translate

AkanchhaS8194121

Legend

Hi Jerry,

For testing purpose could you please try the steps suggested below-

Launch Adobe Reader>Edit>Preferences>General> "Show online storage when opening files" and "Show online storage when saving file" is "Checked".

Try that and see if that helps.

Regards,

Akanchha

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.