When i will get my refund ??

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I have already cancelled the subscription on Feb 4, 2025 and your customer support told me that i will get my refund within 5-10 working days but it 8th March 2025 it is more then 1 month now i have not received my refund in my bank account. I'm also trying to get connect with the customer care but i'm unable to connect. I want my refund.

How to

gupta shivangiCorrect answer

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Hi @Adity_mitra1680,

Thanks for reaching out. I checked your account info and found that the refund could not be initiated. Since this is a public forum, we may be able to discuss this in detail here. Please feel free to start a private chat session with our support team here: https://adobe.ly/3R0ANW0

They'll help you with the process.

^Shivangi

gupta shivangiCorrect answer

Legend

Hi @Adity_mitra1680,

Thanks for reaching out. I checked your account info and found that the refund could not be initiated. Since this is a public forum, we may be able to discuss this in detail here. Please feel free to start a private chat session with our support team here: https://adobe.ly/3R0ANW0

They'll help you with the process.

^Shivangi

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Adity_mitra1680Author

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Sorry to say I'm not getting any help for support team..... chat support team told me the refund is already processed on Feb 24, 2025 and also i have the credit invoice of the refund i have attach the file and now you are telling me found that the refund could not be initiated. I dont know what is going on can you please check again or i have to drop a mail and also i will drop a bad reviews in the app store.

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invoice.pdf

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