vincenta47920241

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Answered

When sending a signed document via my associated email, when the email draft is generated by adobe, once opened it states draft does not exist.

Forum|Forum|10 years ago
September 13, 2015
1 reply
661 views

I'm trying to send a signed document through my linked gmail account. When i click the send and track link, a draft is generated. However when it automatically opens my gmail account, gmail screen states the conversation does not exist. How do i get the document from the adobe document cloud to actually link to an email?

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Correct answer AadeshSingh

Hey vincenta47920241,

Open Reader DC, navigate to Edit menu -. Preferences -> Email Accounts categories, now delete your Gmail account & add it again.

Replicate the issue, let me know if it works.

Regards,
Aadesh

Participating Frequently

Hi vincenta47920241,

Try using Send & Track service through Adobe Acrobat Reader DC Acrobat Reader DC Learn & Support.

Refer to this KB doc. for help Acrobat Reader Help | Send and track large files online

Let me know if it works.

Regards,

Aadesk

vincenta47920241Author

Participant

That's what I've been using

AadeshSinghCorrect answer

Participating Frequently

Hey vincenta47920241,

Open Reader DC, navigate to Edit menu -. Preferences -> Email Accounts categories, now delete your Gmail account & add it again.

Replicate the issue, let me know if it works.

Regards,
Aadesh