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Participant
November 21, 2014
Question

When trying to combine files Adobe crashes.

  • November 21, 2014
  • 1 reply
  • 320 views

Every time I try to combine several pdf files the application crashes.  I've downloaded the latest adobe and it still crashes.  Whatzup?

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    1 reply

    Community Manager
    November 21, 2014

    Hi j. cyril,

    What version of Acrobat do you have? Are you using Mac OS or Windows (and what version)? Does the crash occur regardless of which files you try to combine, and is there an error message or does Acrobat simply shut down?

    For starters, please try combining different files, or a subset of the files that you're trying when the crash occurs. It will help us determine whether the error is related to a particular file, or if there's a large issue at work.

    I look forward to hearing back from you.

    Best,

    Sara