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Participant
June 6, 2014
Question

where are my acrobat.com PDF files I cannot see anything anywhere???

  • June 6, 2014
  • 1 reply
  • 418 views

where are my acrobat.com PDF files I cannot see anything anywhere???

how do you email for suppourt?

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    1 reply

    JohnR84Author
    Participant
    June 6, 2014

    Not all of the PDF files on my Acrobat.com account where moved (moved by Adobe that is) to the renamed Workspaces-Acrobat.com account. As Workspaces will be deleted Jan 2015 - how can I see all of my Acrobat.com files and download them all, when not all are visible on the Workspaces page? Many of my PDF files that where in Acrobat.com where not auto-synced by Adobe to the re-named Workspaces-Acrobat.com library. I can access and download some of PDF files, whose titles are no longer visible, by using the older Acrobat.com generated URL - so the files are there - or somewhere - but I cannot see all my files to download them... Can Adobe re-check how they sync'd my Acrobat.com files to my Workspaces-Acrobat.com area? The problem seems to be at Adobe's end. I have never seen any email from Adobe informing me I had to conduct some manual sync activity to move my Acrobat.com stored files to Workspaces-Acrobat.com..Can some one at Adobe please re-sync all my files?