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colint93076044
Participant
December 2, 2017
Answered

Where is the serial number for my PDF pack

  • December 2, 2017
  • 1 reply
  • 639 views

Hello!

I am trying to uninstall/refund the PDF pack which I purchased online. I cannot, however, find the serial number, which is something I believe I need to complete the de-installation.

On the following page,

Find your serial number​,

I am using option 2. I get to step 5, but I cannot find a "View all downloads" or a "downloads and serial numbers" option. Any advice?

Thanks!

    This topic has been closed for replies.
    Correct answer try67

    There's no serial number for online-based subscriptions. The subscription is attached to your adobe.com account.

    You can cancel it through here: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

    1 reply

    try67
    Community Expert
    try67Community ExpertCorrect answer
    Community Expert
    December 3, 2017

    There's no serial number for online-based subscriptions. The subscription is attached to your adobe.com account.

    You can cancel it through here: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

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