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denisec16183453
denisec16183453
Participant
May 24, 2017
Question

While converting PDF to Excel | An error occurred while trying to access the service".

  • May 24, 2017
  • 1 reply
  • 614 views

When I try to convert a PDF to Excel I get "an error occurred while trying to access the service".

This topic has been closed for replies.

1 reply

T
Tariq Dar
Legend
May 30, 2017

Hi denisec16183453,

Sorry for the delay in response

Looking at your subscription status for Adobe Export PDF it seems normal there is not an issue.

The issue might have been temporarily at your end. If you still experiencing issue and you are trying to access the services via Adobe Reader, try log-out and log back in. Also, you may use this service via browser: http://cloud.acrobat.com/exportpdf

Let us know if that helps.

-Tariq Dar.

D
denisec27029370
Participant
May 30, 2017

I would like to terminate the account.  It is still is not working.

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
May 30, 2017

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

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