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A
Anonymous
November 12, 2015
Answered

why am I asked for a password to open my saved documents? I never used one

  • November 12, 2015
  • 1 reply
  • 1220 views

I have saved many PDF files to my computer for later printing or use-Every now and then the file will not open -it asks for a password-I never used one or put one in?-Where does this come from?

    This topic has been closed for replies.
    Correct answer Sara_Forsberg

    Hi dianad1950,

    It sounds like the people who created these PDFs applied password security to them. You can tell by looking at the title bar: If you see the word "SECURED," then a password has been applied, and you'd have to get it from the person who created the PDF.


    Best,
    Sara

    1 reply

    AadeshSingh
    AadeshSingh
    Participating Frequently
    November 14, 2015

    Hi dianad1950,

    Was there any security implemented on the PDF file?

    Regards,
    Aadesh

    A
    Anonymous
    November 14, 2015

    I never saw any passwords=They are free crochet patterns from the web-I couldn't figure out how to answer on the Adobe page so I hope you get this-I just hit reply on e-mail

    S
    Sara_ForsbergCorrect answer
    Inspiring
    November 18, 2015

    Hi dianad1950,

    It sounds like the people who created these PDFs applied password security to them. You can tell by looking at the title bar: If you see the word "SECURED," then a password has been applied, and you'd have to get it from the person who created the PDF.


    Best,
    Sara

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