Why am I getting "An error occured while tring to access the service" message when I try to convert a PDF to Excel using Acrobat.com?

Forum|Forum|11 years ago
November 18, 2014
1 reply
1851 views

For the past couple of weeks I've been getting this message when trying to convert PDFs to Excel or Word docs. How can I fix?

Thanks!

error messages

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S

Sara_Forsberg

Inspiring

Hi JeannieA,

Please see this document: "Error occurred when trying to access this service" when logging on to Acrobat.com.

If you're still having trouble, let us know!

Best,

Sara

JeannieAAuthor

Participating Frequently

Hello-I tried your suggestions and they are not working.

Please advise further.

Thanks,

Jeannie

On Tue, Nov 18, 2014 at 12:55 PM, Sara.Forsberg <forums_noreply@adobe.com>

S

Sara_Forsberg

Inspiring

Hi JeannieA,

Are you trying to log in via Adobe Reader (if so, what version do you have), or via a web browser (what browser/version)? Are you on Mac OS or Windows?

Have you been able to log in previously? If so, has anything changed on your system?

Best,

Sara

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