Why am I not allowed to upgrade my account?

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I tried to switch to Adobe PDF Pack and there was no response.

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Sara_Forsberg

Inspiring

Hi brucew,

I'm sorry that you weren't able to upgrade to Adobe PDF Pack. You may want to try logging in using a different web browser. Or, I can help take care of that for you, if you'd like. If so, please let me know and I'll switch your account for you.

Regards,

Sara

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brucew82072813Author

Participant

I tried Google Chrome and Internet Explorer. Neither one would respond

when I noted that I read the information and then clicked the button to

select the upgrade.

On Thu, Aug 6, 2015 at 2:52 PM, Sara.Forsberg <forums_noreply@adobe.com>

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